Our Prescription Service typically responds within 30 minutes. If you haven’t received a response after that time, please email our Customer Support Team at help@blueberrypediatrics.com using the email address associated with your account. Be sure to include a screenshot of your message to the Prescription Service, and we’ll assist you promptly. Our team is available daily from 7 AM to 10 PM ET. If assistance is needed after 10 PM, please start a visit, and the doctor team will be happy to help.