Billing, Cancelation, & Refunds
- When will I receive my refund?
- I accidentally signed up for the year. Can I switch to the monthly plan?
- How do I update my membership plan?
- Why did I receive a renewal charge?
- Can I cancel my most recent payment?
- How can I modify my payment information?
Prescription Support
- What to do if I haven't received the pharmacy selection text?
- How do I change pharmacies?
- How do I change my child’s current prescription, obtain a refill, or request a new medication?
- What should I do if the prescription service hasn’t responded to my text message?
- What do I do if my pharmacy hasn’t received the prescription?
Medical Care
- What additional items should I consider purchasing?
- Do I need to book an appointment for my child to receive care?
- How does Blueberry work with my pediatrician?
- Can Blueberry prescribe medications like antibiotics?
- Can Blueberry write school notes or absence notes?
- What can Blueberry Pediatrics Treat?
Well Visits & Vaccines
Membership & Availability
- Can I Add My Spouse/Partner to My Blueberry Account?
- Does Blueberry offer free trials?
- What if I’m not home with my child and need them to be seen?
- Is Blueberry really available 24/7? What about holidays?
- What is in Blueberry's medical kit?
- How many children are included in a Blueberry membership?
Eligibility
- Having Trouble Registering Your Child? Here’s What to Do!
- Who can use Blueberry?
- Does Blueberry help with babies or toddlers?
- What ages can Blueberry care for?
- In what states can Blueberry provide care for my family?
- Can I use Blueberry while traveling to another state?