Billing, Cancelation, & Refunds
- Why was I still charged after I canceled my account?
- How can I get an itemized receipt?
- What do I do if I forgot to use my promo code?
- I can't make a payment or complete my purchase. What should I do?
- How do I reactivate my membership?
- When will I receive my refund?
Prescription Support
- How do I add a pharmacy to my account?
- How can I get pharmacy help?
- Where was my prescription sent?
- What should I do if I haven't received the pharmacy selection text?
- How do I change pharmacies?
- How do I change my child’s current prescription, obtain a refill, or request a new medication?
Medical Care
- How do I know if my child needs the emergency room?
- Can an ear infection be diagnosed before receiving the medical kit?
- Where can I find the strep test prescription?
- Can Blueberry treat pink eye?
- Can Blueberry write a WIC prescription?
- Can Blueberry Pediatrics diagnose Pneumonia?
Insurance/Employer/Partner Memberships
- Signing up with Carrot Fertility
- Signing Up With Community Health Choice
- Signing up with CareSource
- Signing up with Young Automotive Group / Crossover
- Signing Up with Win
- Signing Up with Aetna Better Health of Illinois Insurance
Well Visits & Vaccines
Eligibility
- Can my college kid use this service?
- Do you accept Humana?
- Do you accept Blue Cross Blue Shield (BCBS)?
- Do you accept UnitedHealthcare (UHC)?
- Do you accept Cigna?
- Does Blueberry accept insurance?
Membership & Availability
- Can I sign up for free?
- Can I purchase a gift card for a monthly membership?
- Can I subscribe without paying for the medical kit?
- Why can't I reactivate my expired account?
- Why isn’t my state listed?
- When will Blueberry Pediatrics be available in my state?
Pricing
- Do I need to pay for the annual plan upfront?
- How much does it cost to see a doctor?
- How much does a visit cost?
- Can I upgrade my medical kit?
- How much is the medical kit?
- Why was I overcharged?