We’re sorry to hear you’re having trouble signing in! Let’s work together to resolve this:
1. Check Your Email:
- Make sure you’re entering the email address associated with your Blueberry account.
- Avoid tapping the space bar accidentally when entering your email, as this can add an extra character.
2. Check Your Password:
- Double-check that you’re entering your password correctly.
- Be mindful of any accidental spaces while typing your password.
3. Forgot Your Password?
- If you’re the account holder and have access to the email address on file, tap the Forgot password? link on the login screen.
- Follow the steps in the Password Reset email to create a new password.
4. Still Having Issues?
- If you’re still unable to sign in, please contact our customer support team at help@blueberrypediatrics.com.
Note: Passwords will only be reset on our end if the email you use to contact us matches the one associated with your Blueberry account.