Our pediatric clinicians typically respond to chat messages within 1-2 hours, as the chat is intended for non-urgent needs. If you need faster medical care, we recommend starting a visit through the Blueberry app, where a pediatric clinician should reach out within an hour or less after your visit submission.
If you’re already in the queue for a visit, a pediatric clinician will contact you within an hour. For urgent concerns, starting a visit ensures the quickest response.