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  1. Blueberry Pediatrics
  2. Medical Kit Troubleshooting & Replacements
  3. Replacements & Shipping

Replacements & Shipping

  • My otoscope arrived broken. What should I do?
  • How can I order a pulse ox?
  • How can I order an otoscope?
  • What should I do if I've lost my medical kit?
  • How can I replace my lost otoscope?
  • What should I do if my medical kit arrives after I've canceled?
  • How can I order a thermometer?
  • Can I use my own tools with Blueberry?
  • Can I purchase the home medical kit in stores?
  • How quickly will my strep kit arrive?
  • How can I get a replacement otoscope?
  • Can I expedite my medical kit shipping?
  • What should I do if my medical kit tracking link isn't working?
  • How much does a replacement medical kit cost?
  • Will I receive a new medical kit if I reactivate my membership?
  • How do I purchase a new otoscope?
  • Why didn't I receive a forehead thermometer with my kit?
  • Can I use a non-Blueberry otoscope, thermometer, or pulse ox during my visit?
  • How long does it take for my medical kit to arrive?
  • My medical kit was delivered to the wrong address. What should I do?
  • Can I change my order's shipping address?
  • Can I modify my order or add items?
  • Can I purchase a medical kit if I am not a Blueberry member?
  • What to do if a device in your medical kit isn't working.
  • What to do if a device in your medical kit is damaged or broken.
  • How can I track my medical kit shipment?
  • How do I order replacement tip covers for my otoscope?
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